Privacy Policy
Effective Date: March 17, 2026
Pavn.app, LLC ("Pavn," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at pavn.app, use our platform, or interact with our services (collectively, the "Services").
By accessing or using our Services, you agree to this Privacy Policy. If you do not agree, please do not use our Services.
1. Information We Collect
Personal Information You Provide:
- Account & Waitlist Information: Name, email address, company name, and other details you provide when signing up for our waitlist, creating an account, or contacting us.
- Communications: Information you provide when you contact us for support, feedback, or other inquiries.
- Payment Information: If applicable, billing details processed through our third-party payment processors. We do not store full payment card numbers on our servers.
Information Collected Automatically:
- Usage Data: Pages visited, features used, time and date of visits, referring URLs, and other interaction data.
- Device Information: Browser type, operating system, device identifiers, and IP address.
- Cookies & Similar Technologies: We may use cookies, web beacons, and similar technologies to enhance your experience and collect analytics data.
Information from Third Parties:
- We may receive information about you from integrated third-party services (e.g., Slack, Microsoft Teams) when you connect those services to our platform.
2. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our Services.
- Process waitlist signups and communicate with you about early access.
- Improve, personalize, and expand our Services.
- Communicate with you, including for customer support, updates, and marketing (with your consent where required).
- Monitor and analyze usage and trends to improve the user experience.
- Detect, prevent, and address technical issues, fraud, or security concerns.
- Comply with legal obligations.
3. How We Share Your Information
We do not sell your personal information. We may share your information in the following circumstances:
- Service Providers: With third-party vendors who perform services on our behalf (e.g., hosting, analytics, payment processing, email delivery).
- Business Transfers: In connection with a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction.
- Legal Requirements: When required by law, regulation, legal process, or governmental request.
- Protection of Rights: To protect the rights, property, or safety of Pavn, our users, or others.
- With Your Consent: When you have given us explicit consent to share your information.
4. Data Security
We implement commercially reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption in transit and at rest, access controls, and regular security assessments. However, no method of transmission over the Internet or electronic storage is 100% secure.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.
6. Your Rights and Choices
Depending on your location, you may have the following rights:
- Access & Portability: Request a copy of the personal information we hold about you.
- Correction: Request correction of inaccurate or incomplete personal information.
- Deletion: Request deletion of your personal information, subject to certain exceptions.
- Opt-Out of Marketing: Unsubscribe from marketing emails by clicking the "unsubscribe" link in any marketing email or contacting us directly.
- Cookies: Manage cookie preferences through your browser settings.
To exercise any of these rights, please contact us at privacy@pavn.app.
7. Third-Party Services
Our Services may contain links to or integrations with third-party websites and services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you access through our platform.
8. Children's Privacy
Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 18, we will take steps to delete that information promptly.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence, including the United States. These countries may have data protection laws that differ from those in your jurisdiction. By using our Services, you consent to the transfer of your information to the United States and other countries where we operate.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised "Effective Date." Your continued use of the Services after any changes constitutes your acceptance of the updated Privacy Policy.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Pavn.app, LLC
Email: privacy@pavn.app